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Ecommerce Clothing in Latin America: 6 Best Shipping Tips

Monday, October 1, 2018
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by
Skypostal
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2 mins

The Latin American ecommerce clothing sector has undergone a remarkable transformation in recent years, propelled by technological advancements and shifting consumer preferences. This article thoroughly examines the market's growth, key players, challenges, trends, opportunities, and consumer behavior within the region.

Ecommerce Clothing: Market Growth and Digital Penetration

The exponential growth of the ecommerce clothing sector in Latin America can be attributed primarily to the rapid increase in internet penetration and smartphone usage across the region. Countries such as Brazil, Mexico, and Argentina have witnessed substantial increases in digital connectivity, with internet penetration rates surpassing 70% in many urban areas. This digital revolution has created a robust foundation for e-commerce growth, particularly in the fashion sector.

The proliferation of affordable smartphones has been a crucial catalyst in this expansion. Mobile devices serve as the primary means of internet access for a significant portion of the population, especially in rural and economically disadvantaged areas. This mobile-first approach has necessitated the development of user-friendly, mobile-optimized platforms, further facilitating the growth of online fashion retail.

Key Market Players

The Latin American e-commerce fashion landscape is characterized by a mix of regional powerhouses and global brands. Among the prominent regional players, Dafiti has established itself as a dominant force, offering a wide array of clothing and accessories across multiple countries.

Mercado Libre, originally an online marketplace, has successfully diversified into fashion retail, leveraging its extensive user base and logistical network.

Ripley, a traditional department store chain, has adeptly transitioned to the digital sphere, maintaining its strong brand presence in countries like Chile and Peru. Concurrently, global fashion giants such as Zara and H&M have made significant inroads into the Latin American market, capitalizing on their brand recognition and efficient supply chains to capture market share.

Challenges in the Latin American Ecommerce Fashion Sector

Despite its rapid growth, the ecommerce fashion industry in Latin America faces several notable challenges. Foremost among these is the region's logistical infrastructure, which often struggles to meet the demands of efficient ecommerce delivery, particularly in remote areas. The vast geographical expanse and diverse topography of many Latin American countries compound this issue.

Another significant hurdle is the varying regulatory landscape across different nations. Each country maintains its own set of e-commerce regulations, import tariffs, and consumer protection laws, creating a complex operating environment for businesses seeking to expand regionally.

Furthermore, payment methods present a unique challenge. While digital payment adoption is increasing, cash on delivery remains a popular option in many areas, particularly among older demographics and regions with lower banking penetration. This preference for cash transactions can complicate logistics and increase operational costs for ecommerce retailers.

Emerging Trends Shaping the Market

Several key trends are shaping the future of Latin American e-commerce fashion. Perhaps the most prominent is the shift towards mobile-first shopping experiences, with retailers investing heavily in mobile app development and responsive website design to cater to the region's smartphone-centric consumer base.

Sustainability and locally-made fashion have gained significant traction, reflecting growing environmental awareness among Latin American consumers. Many e-commerce platforms now highlight eco-friendly and ethically produced clothing options, catering to this increasing demand for conscious consumption.

The rise of social commerce and influencer marketing represents another pivotal trend. Platforms like Instagram and Facebook have evolved into powerful sales channels, with influencers playing a crucial role in shaping fashion trends and driving purchasing decisions.

Untapped Opportunities in the Ecommerce Clothing Market

Despite its growth, the Latin American e-commerce fashion market still harbors considerable untapped potential. Smaller cities and rural areas, often underserved by traditional retail, present significant opportunities for e-commerce expansion. As logistics networks improve and internet penetration increases in these regions, they are poised to become important growth drivers for the industry.

Additionally, plus-size fashion and niche categories remain underexploited in many Latin American countries. As consumer diversity and inclusivity gain prominence, these segments offer substantial growth potential for retailers willing to cater to these underserved markets.

Consumer Behavior and Omnichannel Strategies

Understanding Latin American consumer behavior is crucial for success in the e-commerce fashion market. A notable characteristic is the tendency for consumers to research products online but prefer trying on clothes in-store before making a purchase. This behavior underscores the importance of omnichannel strategies that seamlessly integrate online and offline experiences.

Many retailers are adopting innovative approaches such as virtual try-on technologies, flexible return policies, and showroom concepts to address this preference. These strategies aim to bridge the gap between digital convenience and the tactile experience of traditional shopping, catering to the unique preferences of Latin American consumers.

Tips for Shipping Clothing to Latin America

Shipping Clothing to Latin America

The primary challenge with shipping clothing to Latin America is remaining competitive against local retailers. These tips will help you entice consumers to consider your brand.

1. To Fulfill or Not to Fulfill?

Using fulfillment services can shorten shipping times and lower shipping costs—savings you can pass on to your customers.

As Shopify notes, fulfillment does have its drawbacks. If you have a specific brand aesthetic you want to apply to your packaging, in-house shipping may be the only way to achieve that. Plus, there are costs associated with fulfillment warehouses that need to be balanced against the savings.

2. Choose the Right Packaging

Luckily, shipping clothing makes choosing the right packaging pretty easy—even for international journeys. Since most clothing is light and compact, poly mailers make a great, inexpensive choice. Wrap the garment in bubble wrap for an extra layer of protection.

3. Make Customer Service a Priority

In the past, slow shipping times and high costs put international e-commerce retailers at a disadvantage against local retailers.

Now, with companies like SkyPostal making shipping clothing to Latin America fast and affordable, e-commerce retailers can prioritize customer service touches in their logistics. E-commerce customers expect package tracking and customer service in the local language. Finding a logistics provider with these capabilities can make your company competitive against local retailers.

5. Make Sure you Declare the Right Value

It’s extremely important to properly declare the value of the goods you’re shipping. If the price that you declare on your customs documentation seems off, some customs authorities will actually halt your shipment and take the time to investigate. That might mean checking the price on your website or even contacting the consignee and asking for proof of purchase to verify the amount.

Save yourself the headache and the disgruntled customers by double-checking the declared value before submitting your forms.

Have a Return Policy in Mind

The e-commerce apparel industry has a return rate of nearly 50%, and international returns can quickly eat into profits. To safeguard against losses from returns, make sure your logistics provider can handle returns for your customers.

6. Be Careful Shipping Used Clothing

Second-hand clothing is catching on in the U.S., especially for luxury items. But if your e-commerce business is re-selling used clothing, be aware of the extra hurdles that go into shipping it to Latin America.

Used clothing is an exception to the easy trade relations between the U.S. and Mexico under NAFTA; it requires special import licenses intended to reduce hygiene issues and protect the business of local apparel makers.

Start Shipping Clothing Today

If you already have Latin American customers clamoring for your clothing, contact SkyPostal today to see how our competitive rates and shipping times can give you an advantage against other e-commerce and local retailers.